Friday, December 12, 2003
FW: Friday Support Wrap-Up
Support/licensing invoices were mailed for Jan and Feb renewals.
We believe that we have determined the cause of Mabe’s Eden to Edenton problem, which is PC Miler 12 itself. That is a very old version. They have v. 17 but had not loaded it. They are working on getting v. 17 loaded. I am not aware of any other critical issues.
FW: Friday Development wrap-up
December 9 Tech Marketing Wrap-Up
What I Planned To Do
Clean up open calls
Update Strategic Plan
Build Employee Orientation Plan
Get More Mapping Proof of Concepts Down
What I Did
Fixed issues with PACOS Integration
This involved some issues with File Transfer as well as testing with the new less than half mile server.
Some other problems existed with conflicts with File Maintenance that have also been cleaned up.
More options have been added and a full write-up on implementation is coming later today.
Cleaned up open calls
On Monday, I had 75 calls that had not been touched in over 3 months (non issue/non-followup).
This morning, I have none that are over three months and 24 that are older than one month.
Perhaps more to the point of what everyone has done, there were a total of 797 open calls (including issue and followups) at the beginning of the month. There are now only 416, including Open-Issue and Follow-up calls. There are really only 92 open calls.
Attempted to sync Plan with Project
Created first draft of Orientation Plan with Susan
This will be sent in a separate email for discussion purposes on Monday.
Designed Virtual Office scenario
This was really done to highlight some ways of cutting costs down and for identifying remote needs. However, in doing this, I had created a SharePoint server on my system for MTI purposes. This was a way of making it easy to find documents and common schedules. It is also what was used earlier when we were doing telemarketing.
Feel free to visit it at http://24.192.157.161:86
If you are prompted for a logon, let me know.
Updating E-Notification Viewer being used by Waccamaw
· Allows for regular purge of data
2.5 Hours with Accurate going through reports
· User Confusion
There were too many options available in their Report Writer so I removed options not necessary for their operations. This may be something we want to do for other customers who have purchased the report writer.
Created a Move To Timer that allows auto selection for 4 Truckers
Updated data at 4 truckers
This is more work with the Aurora Import as Eric slid back his timewindow from 5 days to 15 days, which imported in a slew of older shipments again.
Fixed problem with Aether Outbound Stops
Initiated conversation with MapTuit regarding their mapping ASP software
There is an NDA pending but this could be valuable. They already link to two of our competitors.
Presentation on Aether with Corriher
We couldn't get connected to PDQ for this demo so it was more of a quick walk through. We will be scheduling a better demo with them later on.
Email to Rudd looking for Data
Rudd won't be doing anything until the new year but we want to get some real data set up so we can do a kick-*ss demonstration for the first of the New Year.
Discussion on Reporting
Initiated a discussion on reporting with Todd as to how we can make this work more seamlessly in moving the building of reports out to more people, instead of just being with one person.
One idea being tossed around is having the initial discussion being handled by myself and then turning the requests over to Susan, Bob and/or Development.
This is still in discussion phases.
What Didn't Get Done
Mapping
Some work was done but not a lot. The approach is going to be as follows for Mapping Analysis:
Custom reports will be built in the Horizon Report Writer.
When the user runs the report, it will prompt them for some options for mapping and then display the map.
This will allow anyone to build custom mapping reports for analysis of lanes, revenue, profitability, whatever they want.
What's Up For Next Week
Mapping
· MapPoint
· MapTuit Proof of Concepts
Further Plans on Reporting
First Draft of Employee Orientation Program Sections
Peoplenet Implementation at 4Truckers
Finalizing Details on PACOS/Implementation
Update Docs and Demo Data
What Issues are coming from other areas?
None. I've had to be grabbed for some support aspects and other discussions but nothing too big. Something I really happening is the need for more presentation steps and demo data to be found in various locations. That is something I have on my agenda for next week.
What Should Everyone Else Know?
I think everything is covered here. I haven't done much else except as noted.